Privacy, Terms & Cookies
Everything about how Crew handles your data, the terms you agree to as a member, and how we use cookies — all on one page.
Privacy Policy
Crew Connect FZCO ("Crew", "we", "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you interact with Crew, including through our website, application forms, community platform, and events.
Information we collect
We may collect personal information you voluntarily provide, including:
- Name, email address, and contact details
- Business information such as role, company, and stage
- Information submitted for matching purposes
- Communications with Crew
- Event attendance and participation details
We do not collect sensitive personal data unless explicitly provided by you.
How we use your information
Your information is used to:
- Assess applications to join Crew
- Facilitate curated introductions and matching
- Manage memberships, events, and communications
- Improve the Crew experience
- Meet legal and regulatory obligations
We only use your data where there is a clear and legitimate purpose aligned with Crew's services.
Data sharing
Your information may be shared:
- With your consent, as part of an intentional introduction
- With trusted third-party service providers that support Crew operations, such as community platforms, CRM tools, payment processors, and email services
We do not sell your personal data.
Data storage and security
Your data is stored securely using reputable third-party tools. While we take reasonable steps to protect your information, no system can guarantee absolute security.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us. We will respond within a reasonable timeframe, subject to legal obligations.
For questions related to privacy, data use, or legal matters, please contact us at info@crewclub.co.
Terms of Service
These terms are between you and Crew Connect FZCO ("Crew"). By accessing or using Crew, you agree to the following terms.
Nature of the service
Crew provides curated introductions, community access, and events designed to support founders in building intentional business relationships. We do not guarantee outcomes, partnerships, revenue, or business success.
Membership and conduct
Crew membership is subject to approval and ongoing adherence to community standards. We reserve the right to suspend or terminate access if behaviour undermines trust, respect, or the integrity of the network. Pushy sales behaviour, misuse of introductions, or disrespectful conduct may result in removal without refund.
Introductions and responsibility
Introductions facilitated by Crew are made in good faith based on available information. Any engagement, agreement, or transaction resulting from a connection is solely between the parties involved. Crew is not responsible for outcomes, disputes, or losses arising from introductions.
Payments and refunds
Membership fees, where applicable, are billed in advance. Refunds are not guaranteed and are assessed on a case-by-case basis at Crew's discretion.
Limitation of liability
To the fullest extent permitted by UAE law, Crew shall not be liable for indirect, incidental, or consequential damages arising from participation in the community, events or introductions.
Governing law
These terms are governed by the laws of the United Arab Emirates.